BOTHELL AUTO REPAIR & COLLISION

(425) 485-0508
Mon - Fri: 7:30 AM - 5:30 PM

Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

The nicest man just got me out of a tough spot. I tried to change the front blinker but in the process the bulb fell into the "well" where the bulb is supposed to be. I couldn't get it out. I Evergreen Auto Works and they got me in promptly. He came to my truck in the parking lot and proceeded to get the bulb out. After just a few minutes and his ingenuity he got it out! He put the bulb into the socket and everything was fixed. Thank you so much! He wouldn't charge me anything either, he said a smile and handshake. If/when my truck needs work done on it I know where I'm going.

5

Evergreen AutoWorks always does a good job for me. Awesome people work there! They keep my car in tip top condition.

5

Paul is short but he is tall in service. It beats the other way around. Thanks.

5

I am very pleased with my service and will return again. Thank you.

5

This shop was very friendly both in person and on the phone. My car was smoking and there was coolant all over the hood. My usual mechanic was unable until Friday and this happened Tuesday morning. Evergreeb autoworks told me I could get it in today but would probably be looked at Wednesday. They did a very thorough diagnostic of the entire car. We ended up getting the alternator belts and radiator fixed and it was back Thursday morning. They even have a 10% discount on labor for AAA members. Even the shop inside was comfortable if you had to wait. I would definitely take any of my cars back here if my regular mechanic was not available.

5

Outstanding in all respects....as usual!

5

Friendly. Thorough.

5

Great people, great business, really honest and understanding and informative.would recommend

5

Called on Monday afternoon to set up an appointment and got one for today, Thursday the 3rd of May. Appointment was for 10:00 AM and the car was ready at about 10:50. Sat down with Rick and he went over everything done today and what will be need in the near future. As usual, was pleased with the fast service of the mechanic, Ryan. I always use Evergreen for both the car and a truck and have never had a problem. I usually wait for the car in the lobby and the staff is always friendly. They also have great popcorn.

4

Great service and didn't push us to do more than we could afford.