BOTHELL AUTO REPAIR & COLLISION

(425) 485-0508
Mon - Fri: 7:30 AM - 5:30 PM

Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

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5

This place is amazing! exceptionally professional and very honest. I called today at 10am to ask if they could do a full diagnostic test and tell me what was wrong with my car. 2 check in phone calls ( by them) to tell me what the problem , and that my car was ready and at 530 I'm done . It is nice to find a place of business where customer service exceeds expectations. It's a rarity these days. Fantastic job guys . I'll be back!

5

We have been taking our cars to Evergreen Autoworks for almost 12 years, even after we moved 45 minutes away over 10 years ago. Believe me, it is worth the drive for the kind of integrity that comes with a visit to these guys. I tried other places but even for a simple oil change I'd much rather go to Evergreen.

5

I took a Town car here to get the auto leveler fixed. They tried to repair it then concluded that a fixed suspension system was the way to go. This was not before a lot of time spent trying to get the air suspension system working. They did not charge us for that extra labor and now all is well with a non air suspension replacement system working. Thanks a lot !

5

This is the greatest shop ever! If you live even remotely close to Bothell or Mill Creek, this is the place to take your car. Thanks to Phil who is always so friendly...and thanks to Mike who buffed out a scratch for me free of charge (and without an appointment)!These guys take care of their customers. And as a female, dealing with past car shops have pissed me off. These guys treat everyone with respect and don't try and rip you off. What a concept! Seriously, don't even bother going anywhere else. LOVE LOVE LOVE Evergreen AutoWorks!

5

Had to have my car towed in last weekend. After a few "crossed wires" my car was fixed and returned in MUCH BETTER CONDITION than when it went in. It was almost like elves came in and did extra work that we were not charged for. It was a FANTASTIC experience and I will be taking my car here for every repair in the future. Thank you so much, Bill for a job WELL done!!!

5

THANK GOODNESS for Evergreen AutoWorks. My husband and I recently moved to the area and had no mechanic ties to help with my lemon of a car. When a loud rumbling started to come from underneath, I was desperate to get it taken care of. Evergreen Autoworks had me bring it in, gave me a ride home and promised to call after they'd looked at it. I didn't even mention I couldn't spend a million dollars on my car but when the service guy called he was quick to say he only wanted to do what needed to be done and would prioritize it for me so I could make my money go to the right places. Their prices were MUCH lower than I'd expected, they were so friendly and supportive and the last thing they were trying to do is convince me to spend money on more than I needed. I will forever return to Evergreen Autoworks for all my car needs.

5

I've been taking our Subaru here for a few years now and they are always going above and beyond to take care of us. Whether it was giving us a free oil change because one of their guys called out sick and they couldn't get to our car until the next day, or this morning, giving me a ride home after I dropped my car off for repair.I grew up in a household of gearheads and so finding an auto shop that meets my standards and doesn't just try to charge me for ridiculous unnecessary repairs is a big deal. They do work on pretty much anything, but keep in mind that since they service such a broad clientle, they have to order most of their parts which takes time.Oh, and BTW, Phil is the best!

5

This is a great auto body & mechanical shop located just south of Mill Creek on Bothell-Everett Hwy. They have been here forever and a day, and the customer service is fantastic. I went in recently to get some body work done for the first time in 6 years, and when I walked in the man at the counter said "Hi Jim"....that's pretty rare these days. The lobby of the shop is clean and full of WW2 era memorabilia, service awards, free popcorn, espresso & bottled water, and they even have an Enterprise car rental counter for your convenience. They recently added a lube center to complement their full service body and mechanical shops. This is a great and honest mechanic, that pays attention to it's clients needs and suggestions.

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