BOTHELL AUTO AND TRUCK REPAIR SERVICES

(425) 485-0508
Mon - Fri: 8:00 AM - 5:00 PM

Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

E.G.A. Did a great job replacing my windshield wiper motor. I asked them to give the vitals a look over when they noticed my shocks were leaking hydraulic fluid. Now I’m back to driving in the rain while sitting two inches higher in my old f150. Work was good and timely but you have to pay to play.

Thanks for the awesome 5 star review! We try very hard to treat our customers like family. Thank you for letting us service your vehicle and we will be looking forward to taking care of all your car care needs! Todd

- Evergreen AutoWorks
5

We have been customers for 15+ years. There are new owners now but they are doing well and have pledged to make sure they don't charge for work that does not need to be done.

Thank you for the continued trust in taking care of your vehicle service needs Dale.

- Evergreen AutoWorks
5

They're always fast & knowledgeable, and they're the only ones I trust with my car. SO happy with them!!

Thank you for the great five star review Brittany ! Thank you for letting us service your vehicle and welcome to the Evergreen family! Scott and Todd

- Evergreen AutoWorks
5

They're always fast & knowledgeable, and they're the only ones I trust with my car. SO happy with them!! The first time I called them, I'd gotten two wrong answers from two shops already, one which had almost cost me my car because he thought it was a thing that was no big deal (after already seeing my car while replacing the radiator), and I could fix whenever, so I waited. The guy at Evergreen, once I called around to fix what I *thought* was the issue, was honest about what they couldn't know but clearly had experience with my car and knew what he was talking about. Sure enough, it was the same *area* but a completely different issue that was extremely dangerous. He even kept the parts for me to look at if I'd wanted to. This last time, I called Evergreen in the afternoon, brought it in in the morning (soonest I could), they called within an hour and had it fixed before noon! These people are both knowledgeable and great at customer service.

5

Needed to have the starter replaced on my BMW Z4. Work was completed properly in one day. Very pleased.

Thank you Mr and Mrs Jones for the great review! Thank you for choosing Evergreen Autoworks for your car car needs! looking forward to taking care of you again.

- Evergreen AutoWorks
5

Thank you for always having clear communication! Scott took the time to check our warranty and was very clear as to what all the charges would be all along the way. This was a second opinion when the first diagnosis didn’t make sense. Evergreen saved us over $1k! Thank you!

Thank you Jessica for the great review! It was a pleasure helping you out with your warranty on your Toyota. Looking forward to seeing you again and helping you with all your vehicle maintenance. Welcome to the Evergreen Autoworks Family! Scott

- Evergreen AutoWorks
5

The service was exceptional. I had to have my car towed there after it broke down in the middle of a turning lane on 527. The staff were knowledgeable and friendly. I took my car in on a Tuesday and it was ready by Thursday even with needing some serious work done on it. You pay for what you get, but the price isn't exaggerated here.

Thank you Sean for the outstanding review! It was a pleasure to help you and enjoyed working with you! looking forward to seeing you again. Scott

- Evergreen AutoWorks
5

running better!

Very happy to hear that Pam. Thank you for the great review!

- Evergreen AutoWorks
5

Todd is very professional and keeps me up to date on the progress of my repairs and if there are any issues that need to be addressed. I’m very satisfied with their work and take all my cars there . I would refer my friends and family to them.

Thank you for the excellent feedback & review! I will make sure Todd see's this. We really appreciate you as a client & look forward to helping you as well as your friends & family in the future as needed.

- Evergreen AutoWorks
5

Excellent care and compassion. Highly recommend.

Thank you for being a client of ours JoAnne. We appreciate you very much.

- Evergreen AutoWorks
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