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Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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4

Thank you Scot! We will see you next service.

- Evergreen AutoWorks
5

Thank you for the great Rating! We will see you next services!

- Evergreen AutoWorks
5

Nick got my car in very quickly and replaced the light bulb on my headlight in record time. Great service

Thank you so much Tom! We appreciate the kind review. We will see you for your next service!

- Evergreen AutoWorks
5

We recently took our Denali to Evergreen AutoWorks in Bothell for an oil change and to address a list of maintenance concerns, and we couldn’t be more impressed with the service we received. Our vehicle now drives like a brand-new rig! Nick was our main point of contact, and he went above and beyond—keeping us informed every step of the way, tracking down the correct lug nut key to service our brakes, and being mindful of our budget when unexpected issues arose. It’s rare to find an auto shop that combines excellent communication, skilled workmanship, and true integrity, but Evergreen AutoWorks delivers all three. We highly recommend them and will continue trusting them with our vehicles in the future. Grateful to have found a shop we can count on! CD

Happy we were able to take care of the Denali Cyndi! Thank you so much for the kind review. Look forward to seeing you next service!

- Evergreen AutoWorks
5

5 stars simply for work done quickly but am never coming here again. Prepare to get robbed. Wildly overpriced, not just for labor but for parts also. They'll charge 2x/more the market price for the parts here

Thank you for taking the time to let us know about your experience. Our labor and parts costs are typically below average for the industry. Would you mind giving us a call so we can check your repair order for costing errors? If we've made a mistake we will certainly get you a refund immediately.

- Evergreen AutoWorks
5

I had a leak in my air conditioning and they were able to find it very fast and quote me a price to fix it. They were very transparent and the price was the price I paid. They didn’t add anything like some other shops do. I was very happy with their service and would definitely use them again.

Thank You Brittney for the great review. We are happy to get your air conditioning working and for trusting us with your repairs!

- Evergreen AutoWorks
1

They charged me 2000$ for a single fuel injector replacement realized when I reported them for fraud they gave the money back. Especially cause the problem was a blown gasket that the other shop charged me 1200$ for way more work. These guys sucked for me but best of luck to you.

Maraxik, We've spent the last day going through our jobs completed for customers over the last year and can't find anything that lines up with your experience. While we certainly make mistakes, we own them and have never left a customer holding the bill for work done that did not address what they came in for. Our 3 year 36K mile written guarantee supports the model of taking care of our customers and we have never had someone file or report fraud as a result of servicing their car with us. Just to confirm, our shop is Evergreen Autoworks in Bothell Wa.

- Evergreen AutoWorks
5

Thank You Corey! We have the greatest customer. We do our best to provide the best service possible. Have A Great Day!

- Evergreen AutoWorks
5

Great service and great people!

Thank You Corey! We have the greatest customer. We do our best to provide the best service possible. Have A Great Day!

- Evergreen AutoWorks
5

Dan and Nick were very kind in relating the diagnostics of my car, and the. Allowing me time to decide how to move forward. They also allowed me extra time to determine next steps, which was very much needed and appreciated.

Thank you for the great review! Let us know how we can help you in the future.

- Evergreen AutoWorks