BOTHELL AUTO AND TRUCK REPAIR SERVICES

(425) 485-0508
Mon - Fri: 8:00 AM - 5:00 PM

Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

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5

Outstanding service from the new owners of this shop. I had an alignment done on my new to us 1990 Subaru. Within days of getting the car back, I returned, as the right front wheel was pulling so much that if I let go of the wheel, I changed lanes. They redid the alignment. I went to pick it up, and found that while it was a bit better, it still pulled. Todd went out for a drive with me, and agreed that something was wrong. A couple of hours later, they had determined that the steel bands in that right tire had shifted a bit. They switched it with the left rear tire, and it drives beautifully. Had the car most of the day, but didn't charge me a penny! I'll be back.

5

I would trust any of my 4 cars with this shop. Todd is so helpful and straight forward with quotes and getting an appointment . I have brought my cars other places and they were able to fix their mistakes so that my vehicles are up and running. It also helps that they are AAA rated as well.

5

I have an older model car, so have had chance to visit this location rather frequently lately. They are always honest, up front and super friendly and helpful. I always leave feeling like they did their best and gave me good deal. And being a woman I never feel like they are talking down to me or patronizing me either. Super helpful folks!

Thank you for the great 5 star review! Thank you for giving us the opportunity for us here at Evergreen Autoworks to service your vehicle and take care of all your care care needs and we are looking forward to seeing you again in the future.! Thank You Evergreenworks!

- Evergreen AutoWorks
5

Excellent team here! Friendly folks and good value.

Thank you for the 5 Star review Cindy! It is always a pleasure here at Evergreen Autoworks to service your vehicle. Looking forward to your next visit! Scott

- Evergreen AutoWorks
5

I have been taking my cars to Evergreen Autoworks for every mechanical need for 13 years and am never disappointed. Today's service was no different. Everyone there is warm and friendly as well as professional, they always not only tell me what a problem may be, but they also never try to up-sell me and they always give me the bigger picture regarding what needs fixing now, what can wait, and what may become a problem up the road. I trust these people to do a great job in a timely manner, and to take good care of us.

It is always a pleasure to service your vehicle Sally and thank you for letting us service your vehicle and take care of all your car car needs for the last 13 years! Team Evergreen!

- Evergreen AutoWorks
5

Handled scheduled service efficiently and fairly and went above and beyond by checking brake pad wear and rotating tires at no additional cost.

Thank you for the great review Steve! Really enjoy working with you! - Scott

- Evergreen AutoWorks
5

E.G.A. Did a great job replacing my windshield wiper motor. I asked them to give the vitals a look over when they noticed my shocks were leaking hydraulic fluid. Now I’m back to driving in the rain while sitting two inches higher in my old f150. Work was good and timely but you have to pay to play.

Thanks for the awesome 5 star review! We try very hard to treat our customers like family. Thank you for letting us service your vehicle and we will be looking forward to taking care of all your car care needs! Todd

- Evergreen AutoWorks
5

We have been customers for 15+ years. There are new owners now but they are doing well and have pledged to make sure they don't charge for work that does not need to be done.

Thank you for the continued trust in taking care of your vehicle service needs Dale.

- Evergreen AutoWorks
5

They're always fast & knowledgeable, and they're the only ones I trust with my car. SO happy with them!!

Thank you for the great five star review Brittany ! Thank you for letting us service your vehicle and welcome to the Evergreen family! Scott and Todd

- Evergreen AutoWorks
5

They're always fast & knowledgeable, and they're the only ones I trust with my car. SO happy with them!! The first time I called them, I'd gotten two wrong answers from two shops already, one which had almost cost me my car because he thought it was a thing that was no big deal (after already seeing my car while replacing the radiator), and I could fix whenever, so I waited. The guy at Evergreen, once I called around to fix what I *thought* was the issue, was honest about what they couldn't know but clearly had experience with my car and knew what he was talking about. Sure enough, it was the same *area* but a completely different issue that was extremely dangerous. He even kept the parts for me to look at if I'd wanted to. This last time, I called Evergreen in the afternoon, brought it in in the morning (soonest I could), they called within an hour and had it fixed before noon! These people are both knowledgeable and great at customer service.

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