Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

I have taken my car to these folks for the last four years since moving to Mill Creek. They were recommended by AAA, and I can rely on them to keep my 1998 Toyota Camry in top condition. Everyone who works there are super nice, friendly, and excellent at their job. Thanks all!

5

Good service, friendly personnel, professional workforce, free coffee, what's not to like!

5

As always, they did a great job on my car. The service was done right and they had the car ready when promised. The staff was friendly and helpful. Great place to have your service work done!

5

Friendly as always and in and out quickly. Great service.

4

Good body repair. They deliver the vehicle clean and vaccumed interior after service.

4

Good body repair. They deliver the vehicle clean and vaccumed interior after service.

2

Horrible customer service!!! It always takes longer to get your car done than they tell you, and you ALWAYS need an appointment, if you have an emergency breakdown, they will not respond appropriately.

0.5

Brought in a very new Mercedes with less than 2000 miles with a small scratch. The paint job was awful and now my door doesn't match the rest of the car. I have a gray door with fine scratches and bubbles.its awful. I can't believe they ruined my car for a little scratch. It took over a week beyond the estimated time and no one ever called. I had a feeling they were overbooked and going to mess it up but I was hoping for the best. What I got is the sloppiest paint job ever on a Mercedes s550. And it wasn't cheap and took a long time. The car door is now grayish and is embarrassing to drive around with two colors that don't match on the side of car. I was warned there were no good repair shops in the area and They were right. So upsetting!

1

I brought in a brand new very expensive Mercedes car with a little scratch and they said they needed to paint the entire door. No communication was ever given along the way, they were way beyond the expected time they said that they would have it finished with no calls and they said they wanted to make sure it was perfect which was fine except when I got it back my brand new car that had a little scratch has a door now that doesn't even closely match the rest of the car. It's black and gray clouds with massive fine scratches, little paint bubbles and swirls. I was warned by a detail shop that there were no good paint shops around here but I trusted them. Now I have a situation that needs to be corrected and hate the fact I have to take it back for a long fix for a little scratch with no guarantee that it will be done right. They seemed overworked and thinly staffed and I should of went with my gut that said stay away! Don't do it you'll regret it!!!

5

I told thfinished my oil change in record time!em I was in a hurry to make another appointment. they