Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

5 giant stars for Evergreen Autoworks in Bothell! This past weekend, while taking my grandsons to a birthday party at Elevated Sportz, the radiator in my Honda CR-V gave it up entirely. A quick check on my phone for the nearest auto repair found Evergreen Autoworks, just down the block. I got immediate and sympathetic assistance, they got my car into their work schedule for that afternoon, AND offered me a loaner vehicle. That kind of customer service and warm human approach is worth everything! I’m very happy with the work that was done, and my car has many more happy miles on it now. Without question, you’ll find this a very professional and first class place to entrust your vehicle.

4.5

very efficient!

5

Didn't know how your star rating system worked I kept clicking and they kept changing colors. I want the rating to be 5 stars, because your service was! Lynn

5

Bret from Evergreen was so incredibly helpful. They are very nice people.

5

Awesome again

5

Always great service! Number one choice in auto maintenance.

5

Very thorough inspection.

4

Professional, organized, friendly, and knowledgeable. My daughter had someone sideswipe her drivers side. Evergreen Autoworks was able to inspect, provide detailed estimate breakdown, and coordinate with the other persons insurance to cover payment. They had a painter and a mechanic out sick half way through the job. We had an extra car at the time so I told them it was fine if they needed an extra week to deal with their backlog. Other than that logistics delay they were great to work with. I also feel I can trust them to work with my family directly without me getting involved. They treated my daughter and my wife with respect and answered their questions professionally. This is really important to me and my family. It is hard for me to trust anyone with large repair jobs because I grew up learning how to fix everything on my own or with my dad. I know enough about cars to call BS, but my family doesn't have as much auto repair experience. Having a trustworthy auto mechanic & body shop is worth the extra cost above "DIY", especially when insurance claims are involved. I now have a different reason to need their services. I hope to add to this positive review.

5

Always treat me well here and honest service emphasizing only what truly needs to be done rather than trying to upcharge for non-essential services. Thanks Evergreen Autoworks. KW

5

Excellent service as always!!