Bothell Auto Repair

I have taken 3 different vehicles to this automotive service. The are always helpful, explain their findings and don't recommend unnecessary work. Recently i called the dealership i bought my car from and they wanted to charge me $1,200 for a 30,000 mile service, when i questioned them about why so much they hadn't told me that the quote was for required and recommended items. I asked based on my manual how much to do the required service items and they then said $625. Let's say the dealership srrvice department works on commission.. Evergreen quoted me $328. Then called me to say they didn't see a need to replace the brake fluid it was in "like new" condition so my final cost was about $160. These guys are trustworthy.

Good communication - quick service

Today I experienced Fast, Friendly, and Thorough Service. A follow-up inspection appointment was offered to inspect the work in a week to ensure the oil seeping was completely fixed. That gives me peace of mind.

A pleasure to work with. Always dependable, consistent and great value. Phil and Rick provide terrific customer service!

hi!,I really like your writing very so much! proportion we keep in touch extra about your post on AOL? I require a specialist in this area to resolve my problem. Maybe that's you! Taking a look ahead to peer you.

They serviced my car and did a brake job. Everything works great.

Great service

Honest and fair

I was going to be late to my appointment by 10 mins so called them and asked if that was ok and they said they were fine to meet me 10 mins later. But after I arrived I was asked by the front desk to wait, i waited for 25 mins and then asked them why it's taking so long...the front desk person now checked with somebody and said my appointment was moved to the next slot (an hour from my original appointment)..... they should have told this when I arrived but I had to find it out after waiting for 25 mins. Later when I met the estimator he said he knew I will be coming 10 mins late and that my appointment was not actually moved to next slot...he then said he went to a meeting 15 mins after I arrived but did not bother to check if I was waiting. This is utterly poor customer service.

Called for an apoointment. Was told could be done by 5pm if I brought it in quickly. I quickly delivered the car, requesting oil change & rt rear brake light fix. I returned home. Less than 1 hour it was done, paid for & picked up. Excellent & fast