Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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2

Wouldn't recommend this place. Issue 1) paid their 65 dollar diagnostic up charge to not have the issue fixed. Issue 2) Was promised the vehicle at 12 PM after a 9AM drop off and didn't get the car till almost 3. I also lifted my vehicle to find out that they have absolutely no pride in their work. A basic wipe down of surrounding working area looks like it would've killed them and in this case it was my oil pan gasket that was also a $200 fix. Kinda glad that electric vehicles are the future 🙌 oh yeahh and my total was $365.00.

4

Very good job Jeff the owner really cool guy alota good working people all thumbs up for evergreen

5

Hello Catana, Thank you for the kind review! Glad we could help you! Bret

- Evergreen AutoWorks
5

I have been here before. They are professional and prompt. They tell you in detail what they will be doing as well as inform future issues that may come up. No one likes when their car has problems. The cost is always a concern when having work done. Evergreen is upfront

Hello Tim, Thank you for trusting us to maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Hello Scott, Thank you for letting us maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Above and beyond service. Much quicker than promised, and for exactly the agreed upon price. I'll be back!

Hello Beverly, thank you for letting us maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Hello leon, Thank you for letting us maintain your car! Welcome to Washington! Thank for the kind review! Bret

- Evergreen AutoWorks
5

These guys were incredible. Amazing service, above & beyond the expected. They have great communication, transparency, and customer service. They do amazing work, my car looks brand new!

Hello Alice, Thank you for letting us maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Hello John! Thank you for trusting us to maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
2

First visit was good quick service and reasonable price second time not so much 350 for a oil change and diagnostic outrageous

Hello Sean, Happy we could help you with your battery issue. Thank you for the kind review! Bret Update for the 2nd review. Hello Sean, I'm sorry we did not meet your expectations on your 2nd visit. I took a look at the invoice on your 2nd visit. We changed the engine oil, both the cabin and engine air filters, and performed a maintenance inspection for your truck. The total cost was $238.13. We take all of our reviews as opportunities, thank you for your review! Please let me know what we can do to improve our service for you! Bret

- Evergreen AutoWorks