BOTHELL AUTO REPAIR & COLLISION

(425) 485-0508
Mon - Fri: 7:30 AM - 5:30 PM

Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

Great people, great business, really honest and understanding and informative.would recommend

5

Called on Monday afternoon to set up an appointment and got one for today, Thursday the 3rd of May. Appointment was for 10:00 AM and the car was ready at about 10:50. Sat down with Rick and he went over everything done today and what will be need in the near future. As usual, was pleased with the fast service of the mechanic, Ryan. I always use Evergreen for both the car and a truck and have never had a problem. I usually wait for the car in the lobby and the staff is always friendly. They also have great popcorn.

4

Great service and didn't push us to do more than we could afford.

5

We had some miscommunication troubles when we dropped off my wifes car. Despite this I am very impressed with how they handled the situation and went above and beyond to fix the problems created by the miscommunication. I would highly recommend Evergreen Auto and plan to see them again for our future auto needs.

5

Good service

5

As usual excellent service and very appreciative of the loan car.

5

Staff is courteous and friendly all service is explained

5

Great service and helpful, knowledgeable personnel.

5

I have used Evergreen auto for over 15 years and I have never had a problem that they could not take care of. They are truly customer oriented and they know a lot about cars too. Great people.

5

I have taken 3 different vehicles to this automotive service. The are always helpful, explain their findings and don't recommend unnecessary work. Recently i called the dealership i bought my car from and they wanted to charge me $1,200 for a 30,000 mile service, when i questioned them about why so much they hadn't told me that the quote was for required and recommended items. I asked based on my manual how much to do the required service items and they then said $625. Let's say the dealership srrvice department works on commission.. Evergreen quoted me $328. Then called me to say they didn't see a need to replace the brake fluid it was in "like new" condition so my final cost was about $160. These guys are trustworthy.

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