Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

Hello Zane, thank you for letting maintain your car. Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Excellent

Hello Aaron, Thank you for letting us repair your car. Have a safe trip home! Bret

- Evergreen AutoWorks
5

They are timely and the communication throughout the service was above and beyond. Thank you Evergreen Autoworks for the exceptional customer service

Thanks for taking the time to write the kind words Matt. enjoy your long weekend! Bret

- Evergreen AutoWorks
5

As always, Evergreen was pleasant and easy to work with. They seem aware and careful of COVID-19 issues - for example they wore masks, and I saw them wipe my car key and credit card with a disinfecting wipe before returning them to me. I appreciate it!

Thanks for taking the time to leave us a nice note Eric, we appreciate you trusting us with your car! Bret

- Evergreen AutoWorks
5

I came in to get my tires rotated. They are quick and the service was reasonably priced. I also appreciate that they don’t try to add services that aren’t necessary to make an extra buck. Bret at the front desk is great, very friendly.

Hello Lauren, Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Had a hard time starting my car. Turned out there was a warning light on the air intake. So I took it to the nearest shop, just happened to be a dealer. They quoted me over $1200 for all necessary repairs. A friend referred me to Evergreen Autoworks and they had it fixed and on the road for about $400. And the work was done and out in the time the dealer said he could start the work. I recommend this auto shop.

Hello Rich, I'm glad we could help you out with your Malibu. Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Evergreen Autoworks does great work at a fair price and in a timely manner. I highly recommend them!

Hello Judy, Hope you fun on your ferry ride! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

This mechanic shop is exemplary in customer service. Car repair and turn around are great. I had my car back in a jiffy. Prices are about average. But the customer service is not. Great Team to take your car for repair.

Hello Demis, Thank you letting maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
1

Classic mechanic scams. Wouldnt give straight answer on what my issue was even though it only read 1 code. Tried upselling on things that I had already previously serviced which means either they lied or were too lazy to actually check and just added it to the diagnosis in hopes it'll stick. Definitely over charges. I knew what my issue was and I took it here as a test to see if I could trust this shop for my future needs, I can not. The replacement part costs $40ish and took 5 minutes to replace.

Edd, I'm disappointed we didn't pass your test. Our goals and priorities with each vehicle we service are safety and reliability for our customers. Our technicians are required to take the time to note anything they see that that may compromise those points. Our service writers jobs are to communicate to you what our techs have noted. This should be presented as a service, not as a sales pitch. After reviewing with our team, I'm comfortable with the notes our technicians made on your Chevy Cruz, but feel we could have done a better job of communicating with you to come up with an action plan for your car. Your feedback helps us improve our customer experience, thanks for taking the time to make these notes.

- Evergreen AutoWorks
5

Great mechanic, fair prices and worth the drive if you are further out! Nice guy too.

Hello Karen, thank you for trusting us to maintain your car. Thank you for the kind review. Bret

- Evergreen AutoWorks