Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

Hello Peggy, Thank you for trusting us to maintain your car. Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Hello Kilie, Thank you for letting us maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
1

Thanks Evergreen Autoworks for fixing my car. Today I just replaced break switch. Less than 10min after my car was fixed and then I got a receipt. Over $140 replace cost for break switch. Is that price reasonable? Break switch part price : $5 Paid price : $59 I think reasonable price is $50 ~$60 They charged too much money to me. They probably thought that I'm a soft touch. I'll never use this auto shop.

Hello Ben, I welcomed you to our shop on Friday July 1st at 3:20 pm. You told me you are having a starting problem with your Nissan. I went out with you to demonstrate the issue. You stated the brake lights do not work. I suggested " to replace the brake light switch, and hope it fixes the problem" I ordered the switch and had my technician install it. The brake light switch fixed your problem. My cost on the switch was 25.46, I charged you $56.58 for the part. This is the standard markup in the auto industry. I charged you for a half hour labor as per Mitchell book time, which was $67.50. We have a 3 year 36000 mile warranty on all of the work we perform. Your 1 star review does not reflect the fact that I'm knowledgeable enough to start with the switch. Most shops would have charged you diagnostic time to see what was needed. They also might not have been able to help you until next week. I took care of your problem when you came in with no appointment within an hour. This allowed you to use your car over the holiday weekend. I hope this helps you to understand the benefits to cost paid for your repair. If you have any questions, please don't hesitate to call me. Thank you, Bret

- Evergreen AutoWorks
5

Service is better than expected. Replaced tierods. Did wheel alignment. Bret recommended timing belt replacement and spark plugs. But it was done 15k miles ago. No big deal. Calipers need replacement. And he is right. Honest business and they are professionals. I inspected their work, as I also fix cars. They did a better job than I could ever do..

Hello Moyamemoies, Thank you for trusting us to repair your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Hello Samuel, Thank you for allowing us to maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Very quick and prompt service. I went again a couple of months later after a routine service for a quick checkup before leaving for a cross country road trip. They performed it for free.

Hello Akshay, Have fun on your trip! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Great place. Been going there for years. Always friendly, no bs. They do great work. They're not the cheapest place, but the cheapest place doesn't do the work anywhere near as well as these guys. I never have to wonder if they've done the job right because they always do.

Hello Klayton, Thank you for supporting us all of these years! Thank you for the kind review! Bret

- Evergreen AutoWorks
4

Had my truck towed here when it wouldn't start, they diagnosed that the fuel pump needed replacement later that afternoon. After giving me an estimate they had it repaired before lunch the next day. The price was on the high end of what you would expect to pay, but not horribly so, and I can't say enough good things about the service.

Hello Michael, Glad we could help! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

I’ve been a customer since the 1990’s because Evergreen Autoworks is an honest & reliable auto service & repair shop. I can rely on them to provide realistic repair estimates & to get repair & maintenance work done when needed. Services: General repairs & maintenance, Auto maintenance

5

I’ve been a customer since the 1990’s because Evergreen Autoworks is an honest & reliable auto service & repair shop. I can rely on them to provide realistic repair estimates & to get repair & maintenance work done when needed.

Hello Lynn, Thank you supporting Evergreen Autoworks all of these years! Thank you for the kind review! Bret

- Evergreen AutoWorks