BOTHELL AUTO AND TRUCK REPAIR SERVICES

(425) 485-0508
Mon - Fri: 8:00 AM - 5:00 PM

Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

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5

Have used Evergreen Autoworks for several years for seven different vehicles. They have always been very professional and have taken care of all issues that have arisen on these vehicles. The staff is very friendly and are very good at explaining what needs to be done and why the work is required. Have strongly recommended their services in the past and continue to do so for anyone that needs their vehicles serviced for either mechanical or body work.

5

Excellent repair work and thoughtful customer service! Dependable and honest. Thank you!

5

So let me begin with this......EVERGREEN AUTOWORKS WORKS 👏👏👏👏👏👏👏 Yesterday, out of nowhere my lovely 2007 Honda Accord simply told me "NO." This is after starting, and running twice with no problem early Friday. Thankfully she got me to work. It was my intent to drive to Klein Honda to get her serviced, but unfortunately I needed to get a tow. I work in Bothell, and I knew it would take some time to get to Klein Honda in Everett. Years ago, I went to Evergreen Autoworks for a collision repair, and their work was fantastic. So I figured I would try and see if they were able to get me in at the last minute, although considering it was Friday, and most body shops are booked in advance, I wasn't expecting much. Then I spoke with Rick Segovia, and everything changed. I explained to Rick what my situation was, advising it might be my starter, and he asked me to bring in the vehicle. I had my vehicle towed to their lot, and he quickly ran some tests and confirmed my starter went out 😒 The cost of their services were MUCH lower than going to the dealership. Then I found out that this shop is a ProFirst Certified body shop for Honda. That makes me feel even more comfortable about getting my work done here. There are not a lot of shops who have this distinction for Honda. I got my starter replaced, transmission flush, and I will soon be scheduling a timing belt replacement. If you value quality, customer service, and overall great energy, be sure to bring your vehicle here for repairs. Rick is a great representative of Evergreen Autoworks, and I bet everyone there provides the same service. To Klein Honda.....it's been a good run, but goodbye 👋 Thank you for reading, and have yourself a great rest of your day 😊 Calvin James

5

As always, today's experience was fantastic. I had an appointment for an oil change at 2:00 and they were ready and waiting for me when I arrived. The spotless waiting room is cozy and the warm popcorn as tasty as ever. The people who work at Evergreen AutoWorks are all so friendly and warm, and caring. While I was there I purchased a gift certificate to gift to a couple I work with in Mill Creek, and know they will be delighted. I have taken our car to Evergreen AutoWorks since we moved here 13 years ago and would never consider taking it anywhere else for service or repairs, or even body work. I've needed all three over those years, and every job they have done on my car has been perfect. They take great pride in doing quality work, and doing it with a smile. I highly recommend you take your vehicle to Evergreen AutoWorks the next time any work is needed, even if it's just an oil change. You'll find the people are excellent and the work outstanding every time.

5

Got my car in fast and then advised me my warning lights were probably still covered under warranty and that I should take it through the dealership instead of paying them out of pocket.

5

Fast, friendly, reliable service.

5

Always great service when I'm in here.

5

We’ve been bringing our vehicles here for 2 years and have had great, and friendly service .

5

Evergreen is always nice to me, and they've done a good job caring for my aging car.

5

The car stopped while my wife and daughter were out shopping. It made for an unpleasant day. I was working and couldn't help. My wife took the recommendation of our insurance company and had it towed to Evergreen AutoWorks. Later, after researching, I feel we chose the right place to have the work done. We picked the car up and are pleased with the service. Our RAV4 is running smooth. The staff that I worked with were very pleasant and helpful. Thank you.

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