Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

Evergreen Auto is the only repair facility we bring our cars to. We've had a variety of cars over the years in our family and Evergreen Auto has been expertly maintaining and repairing our family "fleet" for almost fifteen years. Not once has there been a need to return any of our cars for rework or an overlooked repair item. Phil, Amanda, Bret, Jeff - they all greet us warmly when we come into the shop and they take care of us as if we were their only customers. There are dozens of repair shops closer to where my family lives. But, we make the effort to get our cars over the Evergreen because we are confident our car(s) will be repaired and returned quickly and excellent working order.

5

Very thorough inspection, great communication, nice to use their loaner car, which saved money on a rental, will definitely be returning

5

Efficient, friendly helpful staff and mechanics!

5

I got my Lexus detailed here inside and out and they did it in a day and a half as promised! I was very pleased with the outcome. They had me come in prior to getting my car detailed so that they could see what they were working with. The detailer listened to everything I wanted to tell him and he was very kind. He also asked me if there was anything in particular he needed to know about or pay attention to in the detailing process. I had floor mats that were super dirty and stained, back of front seats covered in dirt and mud from kids, and pealing on my chrome wheels just to name a few prominent things... And when I came back to pick up my car it looked immaculate!! I was more than pleased with the result and how brand new my leather seats looked, as they have had signs of stress that they buffed out so well. I definitely recommend Evergreen Autoworks in Bothell! The customer service is fantastic and they work hard to meet their customers needs! I will certainly be going back again!! I really don't feel that my review does them enough justice!! I believe everyone needs to find out for themselves whether a detailing/auto repair company does quality work or not. There isn't one company in the entire world that doesn't have some sort of complaint, screw up, or bad review held against them whether it's recorded or not. I don't usually even write reviews for Auto businesses, because I don't like seeing the reviews that are not appropriate that attempt to devalue a business in a rude way, but I really felt the need to give a great recommendation to Evergreen Autoworks! Thanks again!!!

5

very fast and reasonable priced service, will definitely use again and recommend to my friends.

5

Very easy to schedule my routine mantainance. I had my 3 young kids with me today. They enjoyed complimentary popcorn and watching the train circle the tracks in the display case while we waited for my vehicle to be ready. Excellent customer service. I will definitely be back again.

5

Great job as usual.!

5

Excellent customer service as usual. Keeping us on the road the last 12 years!!

5

Good work

4

Good service and professional staff! Pleased!