Bothell Auto Repair

I cannot say enough great things about the staff at Evergreen Auto. It would be an understatement to say we received nothing short of EXCELLENT customer service. They truly go the extra mile to give you the best pricing (in advance) and service for your car and I believe they really have your best interest in mind. With every visit they are always so helpful in letting us know what the immediate needs are and what repairs we can expect and prepare for down the road. they are by far the BEST!! Would not take our cars any where else.

Had my cars in for service numerous times. Always a fair honest experience. Super friendly staff. Have been satisfied with my repairs each time.

I was relieved and excited that I was able to get an appointment the same day I had an unfortunate encounter with a beam in my garage. Mike is amazing and went above and beyond to make sure that I was taken care of. The lobby is comfortable and has free drinks and snacks. Parking looks like it can get a little difficult when it's busy but I haven't had a problem finding a spot. The Yelp deals are great- dont forget to check in! I will definitely be back if I ever need work again in the future (hopefully not, haha).

I needed some auto body repair work because of a low speed collision with a distracted driver on I-405. The staff at Evergreen Auto Works were friendly and knowledgeable. They keep me informed on the repair process. They advocated on my behalf with the Insurance Company. Frankly they worked their back sides off to complete the job as quickly as possible and under the estimate. Everything from the initial estimate to delivery was spot on. I worked directly with the owner, something you don't see often these days. There are many places that do bodywork, none that will top Evergreen Auto Works. I have no regrets choosing Evergreen Auto Works and will use them again if ever needed. A side note that has nothing to do with the repair, the lobby is full of memorabilia, much it donated by customers. This mini museum is very cool.

Extremely friendly staff. I was greeted at the counter immediately. Mike repaired the damage on my Lincoln quickly, professionally and personally thanked me for coming in.

My wife feels at ease with these guys and they treat her with respect and honesty. They have a historical military theme which I enjoyed so much I added to their collection. We have been repeat customers for over 7 years and don't go anywhere else but here for our car issues, this is the best place to go for the best service and friendly atmosphere. They always let us know what the total cost of the job will be up front and they go the extra mile. I received several rides to work from them as they worked on my truck.

Someone hit and broke my mirror while my car was parked in a parking deck and didn't leave a note. So, I ended up here in hopes of getting it fixed. Staff is very accommodating and offers free refreshments. Everyone was nice and professional. I turned out not taking my car here because I can't afford nearly $270 to fix a side mirror. The online cost estimates I found were over $100 cheaper than that. I like the staff, but I do think this place is on the pricey end of car repair shops.

First time at Evergreen Autoworks was for fender bender repair. Julie was professional, patient and outstanding at customer service. Based on the experience we had with her, we decided to try the shop out for car repairs when the time came. The shops estimate was not only competitive, but after having the work completed they actually came in UNDER the written estimate! Wow, plus the service was once again outstanding. Have had more work done since then and they continue to amaze with on time completion of work and follow up customer service that can't be beat...We would not hesitate to recommend this shop for car accident repairs, major car mechanical repairs as well as regular maintenance for your families cars.

My family has been taking our cars here for years...but not anymore. My sister already stopped using them because they were doing shady things with her car. I wish I knew this before I took my car there to fix my alternator is September. First they quoted me even morn than the Ford dealership! Then when I told the guy what there quote was...he said he could do it at that price. They said that I had to get a new battery to guarantee my alternator. Even though my battery was working- I said fine and they replaced that and one other thing. I ended up spending about $900 total to fix this and 6 months later it's not working again! So I'm stuck paying for this same damn thing. Oh and guess who is not open today for me to ask about this? And my car is nowhere near their shop...so thanks for taking my money and not fixing the issue.

My car broke down in the middle of the highway, and I was referred to Evergreen through Goodyear. Paul was just super helpful - professional, friendly, and gave me clear options so I could make the right decision. He even let me leave the car in the lot for a few days while I arranged a pickup. The only bright spot in the whole experience was finding them. Definitely on my go-to list for future auto maintenance needs.