Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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5

Great fast, friendly service

5

Top notch service from start to finish! Our daughter's car was hit twice in two weeks (by two different people). One was covered with insurance and the other was handled out-of-pocket and Evergreen was able to handle both at the same time. Great communication, fantastic results and they even cleaned the car (tires too) for her!

5

Evergreen AutoWorks is honest, fair price and care about their customers. I trust them with all of our vehicles and the customer service exceeds my expectations. Lisa E.

5

Evergreen is always my go to! They had to go above and beyond this time as my truck decided to have issues away from the shop! They set up a tow, called me not too long afterwards with the issues, and the truck was ready the next afternoon. I never had an appointment or anything. Now she's back to running like a dream!

5

The service at Evergreen has always been wonderful. Yes, the warm greeting and leaving your car for service is a good beginning. Then the service continues. There is a phone call to advise you when necessary. The car is always ready on time. When the service man brought the car around and I was on crutches, he held my belongs when I was getting in and settled so I wouldn't have to juggle them. He was patient and wished me a good day too. Occasionally I have used the shuttle service and it's good to know it's there when you need it. I recommend their services. Carol S

5

As always, great service, body work and friendly staff!

5

Fantastic customer service, repair and bodywork. Great communication and friendly staff!

5

Fantastic customer service, repair and bodywork. Great communication and friendly staff!

5

Everyone I have come in contact with is very compassionate and helpful. Very well run business. They take the time to explain the problem with your car as well as options. Customer service is outstanding!!!

1

If I could give 0 stars I would. My car broke down in the winter and the battery died; when I took it in they had it over the weekend and then they called me (I spoke to Paul) and he tried to convince me to fork out 2700 for everything that was "wrong" with my car; including changing the timing belt which ranges anywhere from $500 - $1000+ depending. A few months later I took my car to a legitimate auto place for a tuneup and they taught me something new. When a timing belt is changed a sticker that tells how many miles the timing belt is changed at is put on there. The sticker was put on at 50,000 miles; my car had 77000 miles on it when I took it into Evergreen Autoworks. Timing belts for Hondas should be changed every 100k miles or 7 years per the manual and my car didn't meet either of those criteria; so why would I need that done? When Paul called me he tried not once but twice to get me to pay more for services I didn't need. He tried to get me to change the timing belt and dropped the price from 2700 to 1200 for other unnecessary services. It's interesting I keep reading a bunch of reviews about this repair shop and how their prices are so "high", hmm I wonder why? Long story short, these guys are crooks that will try and tack on a bunch of additional car services you don't need and try to make you think you need them. Can't wait till this place goes out of business; shoutout to Phil at the front desk; nice guy, working for the wrong auto repair place though.